Focus on - Crisis Management Issues
The Importance of Due Diligence and Safety Management: December 2005
Anyone operating within the confines of the package travel directive (or even those sitting on the edge) should start to get their safety management systems into place if they are not already there.
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Defining Crisis Management - January 2004 Crisis management is all about protecting your customers, brand and business. In this article, Chief Executive of Docleaf, David Perl looks at the need for planning and preparation.>> more
Crisis Planning Seminar at ABTA - Dec 2004 In response to requests from members, ABTA (Association of British Travel Agents) organised in November another Crisis Management Seminar at its London headquarters. ... >> more
Essential Ingredients of Crisis Management - July 2003 Dr. David Perl, Chief Executive of Docleaf gives his views on what it takes to emerge with your reputation intact following a highly visible crisis.>> more
The articles which appear on this web site are written and/or edited by Dr. David Perl, Chief Executive of docleaf®, unless otherwise mentioned. Articles are copyrighted to docleaf®. Permission to reprint will usually be granted for no charge. Write to info@docleaf.com. The articles represent the opinions of the authors and all information is provided "as is" without warranty of any kind.
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