Health & Safety ‘due diligence’ policies and procedures

December 2005

Anyone operating within the confines of the package travel directive (or even those sitting on the edge) should start to get their safety management systems into place if they are not already there.

The importance of Due Diligence
In this age of ever increasing litigation and the ‘compensation culture’ that prevails, those organisations without systems in place are the ones who cannot defend any legal claims against them.

Ian Hopkinson, Senior Partner at mb-law says “ As a firm who are constantly defending public liability claims against the travel industry you cannot underestimate the power of having due diligence information to assist with your defence.” He goes on to say “Under the package travel regulations, travel arrangers are responsible for the negligent actions of their third party suppliers. the death of a client or an employee on account of gross negligence can lead to a prison sentence. This may seem ridiculous but its actually the law. Consequently it pays to check your suppliers in every way to ensure they meet local standards. Get policies and procedures into place for auditing them, provide information and warnings to your customers and suppliers on health & safety. Ensure that safety issues are prioritised and that your customer service has a due diligence loop in place.”

for more information on mb-law see www.mb-law.co.uk

docleaf specialise in installing H&S systems into the travel and leisure industry. Click here for more information on docleaf™

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